Australian Human Rights Commission

The Commission was established in 1986 as an independent statutory organisation reporting to the Commonwealth Parliament through the Attorney-General. Their vision is human rights: everyone, everywhere, everyday.

Centrelink (Department of Human Services)

Centrelink are responsible for the development of service delivery policy and provide access to social, health and other payments and services. On 26 October 2004, Centrelink was created as part of the Finance and Administration portfolio. The Human Services Legislation Amendment Act 2011 integrated Medicare Australia and Centrelink into the Department of Human Services on 1 July 2011.

Office of the Tasmanian Health Complaints Commissioner

Information about the role and complaints handling procedures of the Office of the Health Complaints Commissioner.

Location

The First Step: The Treating Agency

A consumer’s first point of contact in attempting to resolve a complaint should always be with the authority which provides the service concerned. This applies to both public and private health care providers.

Organisation Address: 166 Macquarie Street, Hobart, TAS, 7000, Australia

Phone: (03) 6223 2500

Web Address: https://www.hobartlegal.org.au/handbook/medical-treatment-and-medical-products/medical-treatment-and-health-products/complaints-processes/the-first-step-the-treating-agency/

Link Owner: Hobart Community Legal Service Inc

Also in: Access to Information , Aged Care , Consumer Law , Discrimination , Health & Ageing

Location

Health Complaints

Health services that can be investigated include public and private nursing homes, hostels or supported accommodation houses, public or private hospitals, alternative health care providers, and any other person or place providing a health service.   Find out more about health complaints and investigations.

Location

Alzeheimer’s Australia

Alzheimer’s Australia represent the more than 413,106 Australians living with dementia and the estimated 291,163 Australians involved in their care. They advocate for the needs of people living with all types of dementia, and for their families and carers, and provide support services, education and information. Alzheimer’s Australia is a member of Alzheimer’s Disease International, the umbrella organisation of Alzheimer’s

Australian Health Practitioner Regulation Agency (AHPRA)

AHPRA supports the 14 National Boards that are responsible for regulating the health professions. The primary role of the National Boards is to protect the public and they set standards and policies that all registered health practitioners must meet. Each Board has entered into a health profession agreement with AHPRA which sets out the fees payable by health practitioners, the annual budget of the Board