Centrelink (Department of Human Services)

Centrelink are responsible for the development of service delivery policy and provide access to social, health and other payments and services. On 26 October 2004, Centrelink was created as part of the Finance and Administration portfolio. The Human Services Legislation Amendment Act 2011 integrated Medicare Australia and Centrelink into the Department of Human Services on 1 July 2011.

Web Address: https://www.humanservices.gov.au/

Also in: Advocacy , Alcohol and Other Drugs , Consumers, Money & Debt , Counselling and support , Court and Prison services

The First Step: The Treating Agency

A consumer’s first point of contact in attempting to resolve a complaint should always be with the authority which provides the service concerned. This applies to both public and private health care providers.

Organisation Address: 166 Macquarie Street, Hobart, TAS, 7000, Australia

Phone: (03) 6223 2500

Web Address: https://www.hobartlegal.org.au/handbook/medical-treatment-and-medical-products/medical-treatment-and-health-products/complaints-processes/the-first-step-the-treating-agency/

Link Owner: Hobart Community Legal Service Inc

Also in: Access to Information , Consumer Law , Discrimination , Health , Health & Ageing

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Health Complaints

Health services that can be investigated include public and private nursing homes, hostels or supported accommodation houses, public or private hospitals, alternative health care providers, and any other person or place providing a health service.   Find out more about health complaints and investigations.

Organisation Address: 166 Macquarie Street, Hobart, TAS, 7000, Australia

Phone: (03) 6223 2500

Web Address: https://www.hobartlegal.org.au/handbook/medical-treatment-and-medical-products/medical-treatment-and-health-products/the-tasmanian-health-complaints-commissioner/the-complaint-process-with-the-health-complaints-commissioner/

Link Owner: Hobart Community Legal Service Inc

Also in: Health , Health & Ageing , Healthcare Complaints

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Age Discrimination

The Age Discrimination Act 2004 (Cth) provides that people of all ages have the same fundamental rights and equality before the law, and seeks to eliminate discrimination on the basis of age where possible.

Organisation Address: 166 Macquarie Street, Hobart, TAS, 7000, Australia

Phone: (03) 6223 2500

Web Address: https://www.hobartlegal.org.au/handbook/rights-disability-and-access/discrimination/federal-human-rights-framework/age-discrimination/

Link Owner: Hobart Community Legal Service

Also in: Age Discrimination , Discrimination , Discrimination at Work , Employee services , Health & Ageing

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Alzeheimer’s Australia

Alzheimer’s Australia represent the more than 413,106 Australians living with dementia and the estimated 291,163 Australians involved in their care. They advocate for the needs of people living with all types of dementia, and for their families and carers, and provide support services, education and information. Alzheimer’s Australia is a member of Alzheimer’s Disease International, the umbrella organisation of Alzheimer’s

Web Address: http://www.catholiccaretas.org.au/#how-we-can-help

Also in: Advocacy , Discrimination at Work , Health , Services disabled persons , Services for the aged