The First Step: The Treating Agency

A consumer’s first point of contact in attempting to resolve a complaint should always be with the authority which provides the service concerned. This applies to both public and private health care providers.

Organisation Address: 166 Macquarie Street, Hobart, TAS, 7000, Australia

Phone: (03) 6223 2500

Web Address: https://www.hobartlegal.org.au/handbook/medical-treatment-and-medical-products/medical-treatment-and-health-products/complaints-processes/the-first-step-the-treating-agency/

Link Owner: Hobart Community Legal Service Inc

Also in: Aged Care , Consumer Law , Discrimination , Health , Health & Ageing

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Right to Information in Tasmania

Tasmanian Law Handbook chapter on Right to Information in Tasmania. Government agencies hold an enormous amount of information about each one of us personally and also of a more general kind. This information is in many forms. Personal information is contained in files, reports and computer records. General information is contained in reports, submissions, manuals of procedure and rules.

Organisation Address: 166 Macquarie Street, Hobart, TAS, 7000, Australia

Phone: (03) 6223 2500

Web Address: https://www.hobartlegal.org.au/handbook/government-administration-and-justice/freedom-of-information-and-the-right-to-information-2/

Link Owner: Hobart Community Legal Service Inc

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How to Gather Information

This webpage provides information about how to gather information before making a submission or meeting with Council to take action. It is essential to gather as much information as you can about a proposal and its potential impacts and it can also help to know what the relevant laws or regulations are, which authorities are involved and what actions you can

Organisation Address: 131 Macquarie Street, Hobart, TAS, 7000, Australia

Phone: (03) 6223 2770

Web Address: http://www.edotas.org.au/haveyoursay/how-to-have-your-say/how-the-system-works/2-3-how-to-gather-information/

Link Owner: Environmental Defenders Office

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