For advice on these issues, contact your local Community Legal Centre
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Below you will find a list of all the links that have been categorised as “Buying and Returning”
There are no laws in Australia that specifically deal with online shopping. Legally the same requirements exist whether the purchase is conducted over the internet or offline (e.g. shopping at a retail outlet). Therefore, when you buy goods or services over the internet from an Australian trader, Australian consumer protection laws apply.
Organisation Address: 166 Macquarie Street, Hobart, Tasmania, Australia
Phone: (03) 6223 2500
Link Owner: Hobart Community Legal Service Inc
Online shopping is easy – you press some buttons, and your purchase is delivered to your door. Still, there are certain things you need to know in order to keep your money safe when you spend it online.
Phone: 1800 682 468
Web Address: http://girlsgottaknow.com.au/money/shopping-safely/online-shopping/
Link Owner: Girls gotta know
What happens if you buy an item but it doesn’t work, or you just don’t actually want it anymore?
Phone: 1800 682 468
Web Address: http://girlsgottaknow.com.au/money/warranties-returns/returns/
Link Owner: Girls gotta know
Organisation Address: 110 Collins St, Hobart, TAS, 7000, Australia
Phone: 1300 135 513
Web Address: http://www.consumer.tas.gov.au/fair_trading/refunds
Link Owner: Department of Justice
Frequently asked questions about refunds, replacements and repairs
Organisation Address: 110 Collins St, Hobart, TAS, 7000, Australia
Phone: 1300 135 513
Web Address: http://www.consumer.tas.gov.au/fair_trading/refunds/faqs#norefunds
Link Owner: Department of Justice
Lay-by agreements are regulated under Part 3-2 Division 3 of the ACL. Breaches of these provisions constitute offences under ACL Part 4-2 Division 3.
Organisation Address: 166 Macquarie Street, Hobart, Tasmania, Australia
Phone: (03) 6223 2500
Link Owner: Hobart Community Legal Service Inc
